October 23, 2001

Dear Mark,

On behalf of the National Association of Civil Service Commissioners, thank you for speaking at the 2001 IPMA International Conference in Nashville as a part of the NACSC track.

All of the feedback received has been outstanding. Practicing Safe Stress was oversubscribed by conference delegates and clearly those participating would have enjoyed being there for three hours.

We hope that you will consider being a speaker in the future.

Sincerely,

NATIONAL ASSOCIATION OF CIVIL
SERVICE COMMISSIONERS

Carol A. Rubino
Past National President

cc: John Absmeir National President, NACSC
Sarah Sheffert, Senior Director, Association Services, IPMA
Nell Reichenberg, Executive Director, IPMA