The Stress Doc Letter
Cybernotes from the Online Psychohumorist (tm)
March 1998, No. 2, Sect. 2
Escaping Early Black Hole Burnout: Part I Recognizing the Egoal Monster
On a regular basis, I receive heartfelt email from teachers, social workers and other
fairly young or new health and service-oriented professionals dazed by their early career
burnout. The often unspoken or barely articulate question is, "How could this happen
so soon?" The plaintive cry coming through loud and clear: "How do I get out of
this hell hole."
Folks, I have good news and bad news. (Don't you just hate when experts resort to cheap
theatrical tactics? I recall my internist, years back, doing that number on me: "The
good news...your cholesterol score has dropped to the low-normal range. The bad news...you
do have a tumor on the right lobe of your thyroid." Fortunately, the bad news was
good news, or at least benign.) So the good news...There are action steps which will aid
in your recovery and, for those with foresight, these steps may even be preventative, for
now. The bad news...The burnout black hole will likely suck you in again. This is
especially true if you are anxiously driven by a perfectionistic ego and idealistic
vision, that is, you tend to push tenaciously the envelope or live on the high performance
or "Savior Syndrome" edge.
Are You Egoal Driven?
Egoals are a passionate, if not combustible, mix of burning goals and a
smoldering-smoke and mirrors vision (or smoldering-smoke and mirrors goals and a burning
vision) fired by vulnerable self-esteem and pride, fears and fantasies, along with
unconscious urges. Your pursuit is more obsession than reasoned calculation. In our
professionally tender years, there is often an urge to rescue the world or, at least, all
of our clients or students. And sometimes this motivationally correct guise is a
psychologically incorrect disguse: For the long run, truly, you can't save yourself and
others by losing your "self" in others, especially when not having a solid
identity to lose.
The more elusive and expansive the idealized destination, the greater: a) the personal
challenge to your identity and esteem, b) the gap between expectations and reality, c) the
expenditure of consuming energy and d) the likelihood of exhaustion and eventual
existential crisis. And I'm talking from experience.
Personal Burnout: Head Case Overload
Let me document several of my burnout experiences and some growing pain survival and
revival skills and strategies gathered along the stressful low and highway. (For a more
detailed illustration of "The Four Stages of Burnout" click "Articles"
from my webpage index - www.stressdoc.com - or for AOLers, Keyword: Stress Doc. Akin to
many readers, the initial close encounter occurred in the second year of my first
professional job. Having been a star among the new group of hirees, I was on the fast
track. Sometimes nothing fails like success. My mistake was accepting the role of field
instructor for two social work grad students, both of whom were decidedly older, one being
a young grandmother. In my mid-20s, trying to supervise a woman in her 50s was definitely
emotional overload. She could have been my mother for goodness sakes. (And you try being
critical or giving feedback to my mother...Just kidding, mom. ;-)
Already self-conscious about a typically challenging caseload, now I was preoccupied
with my students' clients along with my own self-image. Somehow, I could control my
chaos...but their chaos was a reflection of my abilities. Nothing like being a raw
beginner to induce an irrational mindset. In fact, I recall my therapist groaning when
hearing that I had accepted the supervisory position. She realized I was about to become a
psychic volcano...All this unfinished emotional stuff would be erupting.
Escape Routes
I don't know if I had full-fledged burnout that year, but I definitely had a recurring
case of the brain strain. In the short run, what probably saved me from Stage Four
meltdown was deciding to go back to school. Taking some time off or taking a sabatical can
be vital for recovering from or preventing off- the-Richter-scale burnout. A major career
to school shift definitely gets one out of the burnout box. And going from Type A New York
City to "The Big Easy" totally blew the box away, not to mention my cultural and
psychological moorings. But more later.)
Of course, school isn't the only escape hatch. Some will change jobs with dramatic
results. Let me share an illustrative exchange of emails with a reader:
Doc, Loved your latest piece on work burnout ("The Four Stages")...Thank you
thank you! Now you have to address the follow up issue...with humor please!!!!! Need those
laughs! The follow up issue is how do you get back up after all of this has happened? The
firm I worked for went through financial distress before layoffs. And, you guessed it, by
the time the end came I was at total burn out....help. Now unemployed and I am like a dog
that is gun shy. I don't even need to hear a bang! All I have to do is see one indicator
of work place burnout and I don't even want the job. Living in an economically stressed
area this is not good. How do I come up with the energy and desire to take on the fight
again...so to speak???? Thanks for listening....Bye. Sal. :) :)
My Reply
Sal, as you know, it can be rough out there. It's not just downsizing...it's downright
frightsizing! And as the comedic genius, Charlie Chaplin, observed: "A paradoxical
thing about making comedy is that it is precisely the tragic which arouses the funny. We
have to laugh due to our helplessness in the face of natural forces and in order not to go
crazy."
Well, if I may be so presumptuous to modify Mr. Chaplin and delay the humor a tad,
here's the Stress Doc's prescription: With a close friend or, better yet, a counselor,
take some time to grieve your "4 F" losses: the loss of a familiar job and of a
predictable future, the loss of face and your immediate focus. Some will feel wounded or
exposed when laid off, and want to lash out. Others turn the rage inward, or feel stifled
by a sense of guilt --- they've let people down. Consider this: In The Random House
Dictionary of the English Language: The Unabridged Edition, the first six definitions of
the word "failure" describe an act or instance. It's not until the seventh and
last definition that "failure" takes a personal direction. So remember, losing a
job is more an act, less a judgment on you.
Next, try starting an aerobic exercise program (walking, jogging, biking, weight
lifting, swimming, etc.; an exercise buddy makes it easier). Also, do fun reading that
temporarily distracts you from the blahs; obviously, get and read the free online
subscription to Humor From The Edge). Actually, exercise and humor have a common bond:
laughter has been called "inner jogging" and both can release endorphins, the
body's natural pain killers and mood enhancers. I believe it was William Frye, a medical
expert and humor specialist, who observed: "Laughing with gusto is like turning your
body into a big vibrator, giving vital organs a brief but hardy internal massage." Of
course, some literal sensual diversion is nice too.
Actually, I'm reminded of some stress management folklore. It's been said that laughter
is the best stress reliever, and sex is second. So if you're having funny sex...you're
probably in good shape. (Hmm...Readers, how about submitting your personal example of
"funny sex"? And, of course, I'll put you and your best stories and suggestions
on the screen. So you see Sal, even if you're not in the mood quite yet, there are
voyeuristic possibilities.)
One other serious suggestion. Join a "career transition" group. Better yet,
if you're in an economically distressed area, you're not alone. Why not approach a local
church or YMCA to see if you can start a weekly or bimonthly support group for fellow
career changers. You know what they say: 'Misery doesn't just like company...it likes
miserable company." ;-) (If you want more information on this subject, not misery,
but starting a group, just email. I can connect you with some pioneers in this area.)
Once you've started exploring some of the above survival strategies, you are on the
verge of a profound insight: Hey this unemployment thing ain't so bad!
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Three months later I received another email from our traumatized, formerly gun shy
emailer:
Remember me, Grid555,?? I'm the one who e-mailed you last with a lost job. Well just
wanted you to know I took your advice and it worked! I let go of the past...one door
closes and another opens. Took a temp job with a municipality in an office where humor is
their survival tool. Boy did I need this office & staff. Suddenly I started to laugh
again. I am redesigning their accounting system, setting it up on new software, added a
cost tracking element, and training staff to use the new system. Have I been having fun.
Then I set about expanding my personal life....Remember I am the one into show dogs. So I
am now shopping for another show dog. Two bernese mountain dogs & 200 pounds of dogs
should keep life interesting.
With my change has come another change...Suddenly, I have more doors open than I know
what to do with....someone else wants me to start a business with them, other consulting
offers...too many choices...so I am just doing what I feel like doing. Of course, it is
safe to say, I have a very supportive other half. Steve just says everything will work out
in time. So Mark thanks for your input and have a great year in 98. Keep up the AOL
StressDoc ...gets us all through those black moments. Bye. Sal.
Obviously, it doesn't always happen this way. And next time I'll return to the erosive
path of blood, sweat and tears. But we do want to celebrate whenever "one flies over
the cuckoo's nest." And, of course, when flying high, remember...Practice Safe Stress
Escaping Early Black Hole Burnout: Part II Strategies for Personal Recovery
Part I ended with an inspiring note from a reader who, despite post-layoff burnout
trauma, within a couple of months, was able to grieve and find a job that helped renew the
faith, energy and spirit. For others, release and rejuvenation will not be so quick or
dramatic; there's a long emotional road to hoe. For a current client, her ten years as a
paralegal at a high stress, adversarial atmosphere law firm (you know the "A" in
Type A is for Attorney) was akin to a battered marriage. Of course, a somewhat rigid
perfectionism, being allergic to conflict and a fear of displeasing or disappointing
others, contributed to her vulnerability and stasis. Two years of group therapy and some
individual coaching was necessary for her to break free from a state of psychological and
vocational servitude. Learning to limit the amount of time spent at work and to set
boundaries on the aggressive and inappropriately demanding attorneys was the key to seeing
a possible opening. Rebuilding her emotional and communicational muscle and self-worth
catalyzed her exodus and entry into a promising new job.
Personal Burnout Redux
Returning to my burnout odyssey, the job to school shift got me outside the burnout
box. However, if the underlying fear and fantasies, shame and grandiosity - the egoal
issues - are not addressed, psycho-history will likely repeat itself. A number of you may
recall my dissertation burnout in New Orleans. This was a historical period when all my
neurotic energy and all my creative energy collided...The result was a spiritual and
mental maelstrom. (It certainly gave my father a "mental hernia.") After months
of deeply grieving past hurts, I tried to convert a mystical-like experience in
psychoanalysis into a dissertation pursuit. I was defying convention, rationality and
authority. Talk about off the academic wall! All those years of intellectual inadequacy
would be erased by one great achievement. Talk about magical thinking.
Two years later, driven to exhaustion, (self)-defeated, exhibiting definite chronic
stress symptoms, like vertigo...let's talk about "when academic flashdancing whirled
to a burnout tango." And I had to leave the dissertation dance floor for good.
Personal Recovery
How did I recover from my dissertation trauma? Let me outline key components, including
the "Four 'R's" of rehabilitation and rejuvenation:
1. Good Grief. I did a lot of grieving with friends. I needed to know they still loved
and respected me despite my feelings of academic and personal humiliation. I had failed
again! Never mind that I had created a wildly creative verbal-visualspatial mandala-map of
self-actualization or Jungian individuation (psychological wholeness through reconciling
psychic opposition, e.g., the conscious and unconscious, masculine and feminine,
introversion and extraversion, etc.) Forget the fact that this experience had clarified my
life's purpose -- uncovering, discovering and creatively expressing my inner world...All
that mattered is that I had not achieved the impossible. (If I'd been in the Fine Arts
department they probably would have granted me an honorary degree, if only to set this
wild man free.)
2. The Four "R"s of Burnout Recovery: Running, Reading, Retreating and
Writing.
a. Running. After regaining my energy and balance, I started a regimen of daily
jogging. First, I got those mood enhancing endorphins pumping. Also, running or jogging is
great for grounding you when you're feeling vulnerable or your life feels uncertain and up
in the air. There's a beginning and end point, with a tangible sense of control and
accomplishment. b. Reading. The other endorphin producer was reading humorous novels. (As
previously indicated, laughing with gusto is like turning your body into a big vibrator
giving vital organs a brief but vigorous internal massage.) Two selections that come to
mind were, The Catcher in the Rye, by J.D. Salinger and Portnoy's Complaint, by Philip
Roth. As the erosive effects of burnout had spiraled my laughter energy and humorous
mindset had withered. How wonderful it was to laugh again. These two books also helped me
chuckle at the absurdity of my own outrageous egoal quest. Self-accepting laughter is a
great antidote to shame. What was once feared and is now laughed at is no longer a
master...or a doctoral student...And my academic Waterloo gradually became okay. c.
Retreating. Now I needed time to reflect on this ego and identity shattering process. I
realized my essence was not well-suited to academia. The key existential biggies: Who was
I? What were my skills, gifts and talents? What were the emotional, knowledge and learning
gaps? What direction(s) and what enterprises really felt like me? The blank canvas is
scary. There's no absolute way or pre-existing structure. The blank canvas is exciting.
There's no absolute truth or pre-existing limits. To paraphrase Walt Whitman: Follow the
open road and discover or recover your soul. d. Writing. Reading for enlightenment
followed the lighthearted variety. I started devouring books about burnout, and then began
to write about it. Initially, I played burnout battlefront correspondent, detailing the
perspectives of a client and a friend doing daily battle in the legal field. In reality,
the words were a transparent disguise of my recent blood, sweat and tears. Using the
writing as a networking tool led to a speaking engagement on burnout at a regional
paralegal conference. My speech was turned into an article for two national paralegal
magazines. (Bless my heart, this was the first major writing I had done since dropping out
of the doctoral program. You know my effort was overdetermined.) Two new career components
were consolidating - professional speaking and writing. This academic lemon would make
lemonade. I would become an expert on stress and burnout...and spread the word far and
wide. (Obviously, once an egoal-driven narcissist...)
3. Transition and Diversification. I began to realize a burnout recovery- prevention
mantra: Fireproof your life with variety! Initially, this entailed working part-time as a
staff trainer and therapist at a family services agency in New Orleans. With energy,
confidence and a sense of resilience, I started building a private practice as well.
Eventually, I went from employee to self-employed. I was ready to transform a recent
crisis into a career opportunity: Along with my writing, I began marketing workshops and
training seminars on stress and burnout, and was also teaching "Crisis Intervention
and Brief Treatment" as adjunct faculty at Tulane's Graduate School of Social Work.
Clearly, I was cooking up a challenging and energizing career path gumbo.
Of course, I couldn't leave well enough alone...I broke into Cable TV as a stress
expert; that's another exhausting, "high anxiety" story. (Which I've captured in
an article titled, "Creative Risk-Taking: The Art of Designing Disorder." Email
me for a copy. Okay, so I should probably join an AA 12-step group: Adrenalin Anonymous.)
After a stint on Cable and some inserts for Public Television - on stress and burnout as
well as Mardi Gras and creativity - there was a run on radio. I wrote and delivered
psychology essays for a twice/week drive time feature called "Stress Brake."
(This was back in the mid '80s. We really did anticipate "road rage.")
So, an alternative to getting consumed by one job is to diversify your path, positions
and projects. Weave these three into an uncommon career tapestry. Even if one or two
strands weaken, loosen or start getting frayed, the safety net-work will likely hold.
Closing
Three key approaches for rebuilding your fire have been outlined: grieivng loss and
shame with trusted people, practicing "The Four 'R's" for initial burnout
recovery and, then, developing skills and strategies for eventual career transition and
diversification.
The final segment of the series will examine a non-egoal driven exhaustion experience,
coming later in my career: surviving the role of stress and violence prevention consultant
for the United States Postal Service!
Until then, as always...Practice Safe Stress!
(c) Mark Gorkin 1998
Special Announcement: I am starting a Multi-Media Coaching for Consultants Program,
especially (though not exclusively) for allied/mental health professionals, organizational
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and particpation in a chat/support group, email me at Stress Doc@aol.com
Feedback Segment: How about sharing your thoughts on how you, friends or colleagues use
humor in dealing with stress, conflict or moods, yours or others, in your personal life,
at home or at work? HFTE will run the best stories and, of course, credit you.