SD-102 Transforming Change and Conflict into Coordination and Collaboration:
The Art of Leading & Facilitating Creative Teaming (and having FUN!)

Today's 24/7, "always on" world often cycles between "do more with less" downsizing and ever faster upgrading...and can even appear to be spinning out of control.  How do you harness the problem-solving support, resiliency and creativity in your work team?  Are you ready to cultivate communication and conflict resolution skills that affirm your integrity and also set appropriate boundaries while being collaborative and compassionate?  Learn key psychological skills for managing the uncertainty of change and strengthening your capacity for constructive risk-taking.  It’s a challenging work climate…still, have no fear the Mark Gorkin, MSW, LICSW, the "Stress Doc" ™ is here.  The Doc delivers a unique blend of dynamic and inspiring presentation along with thought-provoking and passionate, purposeful and playful group interaction which evolves into team facilitation.  Enable team members to step into varying leadership positions.  Help a group stay focused on setting realistic objectives and goals, especially in overload, “do more with less’ environment.  You and your team will bring "Fire, Focus and FUN" to today's leadership challenges.  During these turbulent times, let the Stress Doc help you break down barriers and build bridges toward greater team coordination and leadership-partnership learning systems.  Learn tools and techniques for generating a more creative, more fun and a higher performing workplace.

Knowledge Objectives

§  Quickly identify change stress/burnout warning signs

§  Learn psychological-interpersonal concepts & skills for dealing with loss and change to maximize personal and professional recovery and resilience

§  Discover Thomas-Kilmann Conflict Styles Inventory and keys to “Active Listening/Questioning”

§  Discover keys to “Creative Risk-Taking”

§  Understand group process dynamics and collaboration to facilitate emotional intelligence and productive problem-solving

Skill Objectives

§  Learn to defuse power struggles, productively engage conflict while building trust by asking empathic-courageous questions and by strengthening collaborative problem solving skills

§  Use collaborative problem solving to tackle issues such as communication breakdown, role/responsibility boundaries, follow-up, etc.

§  Evolve a safe atmosphere for “helmet’s off” communication/facilitation

§  Enable formal and informal leadership to emerge during free flowing facilitation

§  Help participants identify and prioritize realistic problem-solving goals and action steps

§  Identify responsible agents group structures for follow-up of targeted issues

§  Harness conflict and mutual frustration into stress-reducing, creative collaboration and camaraderie- and morale- building interaction…and have FUN!